Contact Us

Our support team is available to assist with a broad variety of needs, ranging from partnership opportunities and event coordination to charitable requests, career inquiries, fundraising initiatives, and general questions. Assistance is also provided for matters related to online orders and customer service concerns. During regular operating hours, our team is dedicated to delivering clear guidance, answering questions, and ensuring that every interaction is handled in a timely and professional manner. Business hours are Monday through Friday, from 9:00 a.m. to 5:00 p.m. Eastern Standard Time, and during this time customers can expect attentive and reliable support.

There are certain times throughout the year when our offices are closed in observance of major holidays. These include New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day as observed, Labor Day, Thanksgiving Day, the following day after Thanksgiving, Christmas Eve, and Christmas Day. When closures occur, operations are temporarily paused, and any messages, requests, or orders received during these periods will be addressed once normal business hours resume. This approach ensures that each inquiry receives proper attention and that service quality remains consistent.

For those who prefer direct communication, our team can be reached by phone at (805)601-7995 during regular business hours. Representatives are available to provide information, respond to questions, and assist with a wide range of requests. For individuals who prefer written communication, inquiries can also be sent via email to JenisOutlet@outlook.com. Emails are typically reviewed and answered within one business day, although response times may vary slightly depending on the volume of incoming messages.

We aim to make communication as simple and accessible as possible for everyone who interacts with our organization. Whether you are planning an event, exploring wholesale options, requesting support for a charitable initiative, considering employment opportunities, or simply looking for more information, our team is here to help. By offering multiple contact methods, we provide flexibility so that each person can choose the approach that best suits their needs.

Our commitment is centered on responsiveness, clarity, and efficiency. We understand the importance of timely communication and strive to provide accurate and helpful information with every interaction. By clearly outlining our hours of operation, holiday schedule, and available contact options, we aim to set clear expectations and create a smooth experience for those reaching out to us.

Every inquiry is handled with care and attention to detail. We work to ensure that all questions are addressed thoroughly and that any concerns are resolved as effectively as possible. Our goal is to deliver a consistent level of service that reflects our dedication to customer satisfaction and support. By maintaining open lines of communication and focusing on reliability, we seek to create a positive and dependable experience for customers, partners, and anyone who connects with our team.